Reference

How zh8 Handles Your Personal Information

This page explains what data zh8 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that information secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsData Retention PolicyYour Rights to Access or Delete
zh8 How zh8 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption to all data in transit — every login, every JazzCash or Raast payment, every session. Your account password is hashed and never stored in plain text. We review access logs regularly to catch and block irregular login attempts before they affect your wallet or account history.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to measure lobby performance. You can adjust cookie preferences in your browser settings at any time.
Data Retention Account data is retained for as long as your account is active and for a period after closure, as required by applicable rules. You may request deletion of non-mandatory data via support.
Payment Data Security Transaction references from JazzCash, Easypaisa and Raast are stored securely against your account. Full wallet credentials and PINs are never logged or held by zh8.
Requesting Changes You can request correction or removal of personal data by contacting support. We verify your identity before making any changes to keep your account protected.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. Reach out through the channels below and include your registered account email or mobile number so we can locate your record quickly. We aim to acknowledge data requests within a reasonable window and respond fully as soon as verification is complete.

Live Chat Start a chat from the account page. Mention 'data request' and our team will route it to the right person without delay.
Email Support Send your privacy query to our support email. Include your registered mobile number so we can match it to your account wallet record.
In-Account Help Log in, go to Account Settings, and use the Help section to submit a data or privacy question. Responses appear in your notification inbox.

Common Questions About Your Privacy at zh8

These are the questions we hear most often about how your data is handled. If yours is not covered here, reach out via live chat or email and we will respond directly.

We collect your name, contact details and the mobile number you use for JazzCash, Easypaisa or Raast. Device and session data are also logged for security purposes.

We share data only with payment processors handling your JazzCash or Raast transactions, fraud prevention services, and where local law in Pakistan requires disclosure. We do not sell your data.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send your data record within a reasonable timeframe.

No. We only record the transaction reference number against your account wallet. Your mobile wallet PIN and full credentials are never stored or accessible to zh8.

We retain account data for a period after closure as required by applicable regulations. Non-mandatory data can be requested for deletion by contacting our support team directly.

Yes. Submit a deletion request through Account Settings or via support. We will confirm your identity first, then remove data that is not required to be kept under applicable rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.